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    All online orders placed between (30th July till 08th August) will be processed and dispatched after 10th Muharram. For further information please drop message on what’s app. FREE SHIIPING Nationwide.
    Home  /  FAQs

    Yes. All products are manufactured from genuine leather, unless specified otherwise.

    Depending on the products you are ordering; it will be packed in our cloth bag & box packaging (wherever applicable). Handbags, Executive Bags and Travel Bags usually pack in our dust bag and craft carton. For further information you may reach us on info@ohtshop.com or what’s app +92 334 7022110.

    We offer company logo embossing for Corporate/Bulk orders if required.

    We handle bulk/corporate orders if any. Please check our Corporate Inquiry link for information and we will be glad to assist you with. You may also reach us via email info@ohtshop.com or call/what’s app on +92 334 7022110.

    Usually, the genuine leather product (s) do not fall under any warranty or guarantee. However, we offer repair/refurbish services for our products (where applicable). We always strive to provide our best products and services to our valuable customers. In case, if you have any complaints about your purchase please feel free to contact us via email info@ohtshop.com or call/what’s app +92 334 7022110 and we will be glad to assist you.

    Yes, we offer FREE personalized service for our products. You may select Customise Here option on product detail page where you select color and quantity.

    We accept the following modes of payment:

    • Credit/Debit Card (Master/Visa) via Foree Pay.
    • Cash on delivery (For Pakistan only).
    • Online Bank Transfers (For Pakistan only).

    Please note our bank account information for Online Bank Transfers (only for Pakistan).

    Bank: Meezan Bank Limited
    A/C Title: OHT Leather Crafts
    A/C # 0169-0103265452
    IBAN # PK68MEZN0001690103265452
    Branch: Gulbahar, Karachi – Pakistan.

    As soon as an order is placed online, we will be sending you an email confirmation about your order (order number will be included) within 24 hours. If you do not receive any email from us, please contact us at orders@ohtshop.com or call/what’s app at +92 334 7022110.

    If the product(s) are in stock, the same is dispatched within 24 – 48 hours from our warehouse. Depending on your location in Pakistan. It should reach you within 2-5 working days.
    For international orders, it may take 5 – 10 working days depending on the location.
    This is highly unlikely but if in case, we are out of stock, we will get in touch with you at the earliest via email.

    If for some reason, you would like to CHANGE or CANCEL your order with onehundredtenstore.com, please call/what’s app us at +92 334 7022110 or email us at orders@ohtshop.com mentioning your order number in the subject line within 24 hours of placing the order. We cannot cancel or change an order once it has been personalized and/or has entered the shipping process.

    One Hundred Ten is not responsible for any color variations between the photograph and the actual product. However, One Hundred Ten has tried to accurately portray the colors.

    In case if you have misplaced your order number, please send an email to orders@ohtshop.com. Please include your full name, mailing address, email address and the date you placed the order. We will assist you accordingly.